Privacy policy

our privacy matters to us. This policy explains what information Pawzios collects when you visit our website or place an order, and how we use it.

Information we collect

When you shop with us, we may collect your name, email address, phone number, billing and delivery addresses, and order details. Payments are handled by the payment provider you choose at checkout. We do not intend to store your full card details.

Our website may also collect basic information about your device and how you use the site, such as your browser type, IP address, and pages visited. Cookies may help the store work properly and remember your preferences.

How we use your information

We use your information to process and deliver orders, answer questions, handle returns, improve our store, and help protect against fraud. If you sign up for marketing emails, we may send you store updates. You can unsubscribe at any time using the link in an email.

Who we share it with

We share information with service providers when needed to run the store, such as payment processors, shipping providers, fulfillment services, and customer support tools. We may also share information when required by law or when needed to protect our rights or customers.

Some service providers may process information in a country other than yours.

Your choices

Depending on where you live, you may be able to ask us to access, correct, or delete your personal information. To make a request, email support@pawzios.com. We may ask you to confirm your identity before responding.

You can manage cookies in your browser settings. Some parts of the website may not work as expected if you turn them off.

How long we keep information

We keep information for as long as needed to manage orders, provide support, meet legal and accounting requirements, or resolve disputes.

Changes to this policy

We may update this policy from time to time. If we do, we’ll post the updated version here and change the date at the top.

Privacy contact: support@pawzios.com